We periodically provide firmware updates that;
- Enable new features
- Reduce power consumption
- Fix customer issues
We have separate update processes for our current, and legacy devices. Our current devices include most devices produced since November 2019, except for the S3-D16 and S3-D200.
To be sure what type of device you have, go to the configuration screen and check the Firmware Version in the Recorder Info tab. Our current devices have a 3 digit version (#.#.#), legacy devices have a single digit Firmware Version.
In this Article
Current Firmware Update Process
Download: Latest Firmware (2.0.41)
Update Firmware Process:
The latest firmware download will contain the following three files to update the firmware.
Step 1. First place the update.pkg and update.pkg.sig in the device's SYSTEM directory.
Step 2. Then copy the COMMAND file into the SYSTEM \ DEV folder. You will need to overwrite the file already located there.
At this time the device will disconnect from USB, LEDs will blink for a few moments, then the device will reappear and the firmware will be updated!